.bkg-inbox{color:#30473d;font-family:inherit;line-height:1.7;overflow-wrap:anywhere}
.bkg-inbox .bk-correspondence{max-width:920px;margin:24px auto;border:1px solid #d2dfd9;border-radius:14px;background:#f4f7f5;overflow:hidden;box-shadow:0 4px 18px #244b3e0f}
.bkg-inbox .bk-mail-banner{display:flex;align-items:center;gap:12px;background:#244b3e;color:#fff;padding:24px 28px;font-size:19px;font-weight:700}
.bkg-inbox .bk-mail-banner>span{font-size:24px}
.bkg-inbox .bk-mail-intro{padding:24px 28px 6px;white-space:pre-line}
.bkg-inbox .bk-mail-message{margin:22px 26px;padding:26px;background:#fff;border:1px solid #dce6df;border-radius:10px;min-width:0}
.bkg-inbox .bk-mail-reply{border-left:4px solid #356a54}
.bkg-inbox .bk-mail-message h5{font:inherit;font-size:19px;font-weight:600;color:#244b3e;margin:0 0 20px;padding:0 0 14px;border-bottom:1px solid #e3eae6}
.bkg-inbox .bk-answer{white-space:pre-wrap;line-height:1.7;margin:0}
.bkg-inbox .bk-answer-image{max-width:680px;margin:24px auto;text-align:center}
.bkg-inbox .bk-answer-image img{display:block;width:100%;height:auto;max-height:520px;object-fit:contain;border-radius:8px;background:#f5f7f6}
.bkg-inbox figcaption{margin-top:8px;font-size:14px;line-height:1.5;color:#52665c}
.bkg-inbox .bk-video-card{display:block;width:100%;max-width:240px;border-radius:10px;overflow:hidden;background:#244b3e;color:white;text-decoration:none;box-shadow:0 4px 12px #0002;margin:12px 0}
.bkg-inbox .bk-video-preview{display:block;position:relative}.bkg-inbox .bk-video-preview img{display:block;width:100%;height:auto;aspect-ratio:16/9;object-fit:cover}
.bkg-inbox .bk-video-play{position:absolute;left:50%;top:50%;transform:translate(-50%,-50%);display:flex;align-items:center;justify-content:center;width:48px;height:34px;background:#c91414;color:white;border-radius:9px}
.bkg-inbox .bk-video-caption{display:block;padding:9px 12px;text-align:center;font-weight:700;font-size:14px}.bkg-inbox .bk-link-note{display:block;font-size:12px;font-weight:400}.bkg-inbox a:focus-visible{outline:3px solid #2676ab;outline-offset:3px}
@media(max-width:600px){.bkg-inbox .bk-mail-banner{padding:16px;font-size:16px}.bkg-inbox .bk-mail-intro{padding:18px 16px 0}.bkg-inbox .bk-mail-message{margin:16px 10px;padding:18px 14px}}
/* Keep related-video cards compact in both catalog and product views. */
#bergstrom-knowledge .bkg-inbox .bk-video-card,.bk-product-qa .bkg-inbox .bk-video-card,.bkg-review-preview .bkg-inbox .bk-video-card{width:100%;max-width:240px;margin:12px 0 24px}
#bergstrom-knowledge .bkg-inbox .bk-video-play,.bk-product-qa .bkg-inbox .bk-video-play{width:48px;height:34px;border-radius:9px}