Contact and Information

Address
850 Greenlick Hollow Rd
Mt. Pleasant, PA 15666

Read everything below before calling or Texting

List of Answers to your Questions

We do not take orders over the phone. If you absolutely can not use the website to place an order, we will gladly help you. Call between 6:00 p.m. and 7:00 p.m. Eastern Time from Monday to Friday.

Before texting, emailing, or calling, here are a few answers:

  • Products are sold as seen on the website, with no variations
  • We don’t offer discounts
  • We only ship within the USA – lower 48
  • We only sell online, no retail stores
  • Information and videos for each product can be found on its respective product page. Temp, color, longevity, application
  • We only ship via UPS ground. The negotiated prices are passed on to the buyer – (no expedited shipments!!!) due to HAZMAT.
  • We ship every weekday – UPS picks up between 4 pm and 5 pm
  • Expected delivery – From Pennsylvania – closest states, East Coast 2- 4 days – West Coast 6 days
  • There are no charges when orders are canceled before the pickup time if pickup is prevented.

Before you call, read the following. Please be concise with your questions.

  1. I don’t need to know the house’s layout and when it was built.
  2. I don’t need to know who did the job.
  3. There are mainly four types of flat roof surfaces; determine what kind of roof you have before you call. EPDM Rubber, Torch Down, TPO, and Metal – I can sometimes determine what is wrong with your shingle roof, too.
  4. Please don’t ask me to confirm what you saw in the videos; that is annoying. e.g. (A) Application of the product. (B) Should you clean the surface? (C). What temperature can this be used for (20°F and above)? (D). It can rain within 30 minutes if it is a warm day after applying
  5. Ask technical questions about the product.
  6. If you need help with a roof problem, please have pictures ready to send. I will review them and attempt to analyze the situation or devise a solution.
  7. Take pictures, not videos, with your phone. Take close-up photos of obstacles nearby, such as vent pipes, flashing, chimneys, walls, and windows, which will be helpful for troubleshooting. Also, take wide-angle pictures to get a broader perspective. Then, after you have called or texted me, please send them to the phone number below.

Tel 203 858 0080 Read the above before calling

email: [email protected]

Hours
Monday—Friday: 9:00 AM–5:00 PM Eastern Time
Saturday: 11:00 AM–3:00 PM

Sundays: Off – taking a break